Delete your HesaFit account and data
You can delete your account and all associated data at any time.
In the app (immediate)
- Open HesaFit and go to Profile.
- Tap “Delete account and all data” and confirm.
This deletes your account, all synced data on our server (profile, plan, training, body and sleep data) and all data on your device.
By email
If you can no longer use the app, send an email from the address of your account to info@hesatech.de with the subject “Delete my HesaFit account”. We delete the account and all associated data within 30 days and confirm by email.
What is kept
Payment records are kept only as long as tax law requires (up to 10 years). Purchases made via Google Play or the App Store are managed by those stores; please also cancel the subscription there.